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Shipping & Returns

Shipping & Returns

 

Can You Ship To My Country? 

We cover over 200 countries!

 

We can send to almost every country on earth and have free shipping to our main destinations.
We Don't Ship To: China, South Sudan and Syria.
Checking My Shipping Location: In the top of every page are the shipping settings. Click the dropdown menu to see the list of countries we ship to. You can also choose the desired currency.


 

What Are The Shipping Methods And Delivery Times?

 

When you order from Kinglton.com, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. Banggood.com offers four different international shipping methods:

Shipping from Chinese Warehouse
Airmail and Register Airmail Area time
United States,Canada 7-30 business days
Australia,New Zealand,Singapore 7-25 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 7-25 business days
Brazil 15-35 business days
Russia 15-35 business days
Other countries 7-25 business days
Priority Direct Mail Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherland, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain, Sweden. 7-19 business days
United States. 6-19 business days
Australia 6-19 business days
United Kingdom 5-19 business days
Malaysia 6-19 business days
EMS 7-15 business days to worldwide
Expedited Shipping* 10-17 business days to worldwide.

 * Expedited shipping can not be sent to P.O Box address.

NOTE: Netherlands Direct Mail has been combined into the Priority Direct Mail. If you are in a European country simply choose Priority Direct Mail and it will be shipped via Netherlands Direct Mail.

 

Shipping From Local Warehouses
EU Warehouse UK: usually 10-16 business days
Other EU countries: usually 7-10 business days
USA Warehouse USA: usually 10-16 business days 
Other American countries: usually 7-10 business days

Shipping from your local warehouse is significantly faster. Some charges may apply.

In addition, the transit time depends on where you're located and where your package comes from. If you want to know more information, please contact the customer service. We will settle your problem as soon as possible. Enjoy shopping!

 

How Much Does Shipping Cost?

 

Prices vary depending on product, location, shipping method and warehouse. You can check the cost on every product page.
1. Ensure you have selected the correct shipping country in the “Ship to" tab at the top of the page.
2. Select the desired warehouse
3. Choose shipping method
4. Exact shipping price is calculated (See example of free shipping below)
5.We ship by weight - Be sure that you click Estimate Ship Price to see shipping price.

 

Why Can't I Choose My Desired Courier?

 

Due to the ever changing prices of couriers and sheer number of options available our staff select the best priced shipping for the desired shipping method.

 

I Urgently Want My Order Can I Use Express Shipping?

 

Kinglton.com is happy to provide our customers with express shipping service. However, there are additional costs to consider before choosing this option. Any custom or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend you to contact your local customs office for current charges before you order, so that you will not be surprised by charges you were not expecting.Be sure that you contact us before Order to make you Express Shipping offer.

Related to Taxes And Tariffs

 

Why Is My Country Not Covered By Free Shipping?

 

Shipping for each country differs. We strive for shipping to be at its cheapest, however we also value safe and reliable delivery. Although you may have to pay a small amount for delivery, you can rely on the shipment being delivered. As we are continuously reviewing logistics, you may find your country has free shipping in the near future.



Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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